You can book our services through our website or by calling our office at 360-217-9250. We require a credit card on file to secure your booking.

Pricing is based on the size of your home or office and the type of service requested. Our initial service includes a maximum number of man-hours based on your booking details. We also offer fixed rates for recurring services. Please review our “Terms and Agreements” for detailed pricing information.

Cancellations or rescheduling with less than 24 hours’ notice will incur charges equivalent to the full service amount. Notice provided between 24 to 48 hours before the scheduled
appointment will result in charges equal to 50% of the service cost. Cancellations or
rescheduling beyond 72 hours before the scheduled appointment are exempt from cancellation
fees.

 Please provide at least 48 hours’ notice for service modifications or cancellations to support
our staff and schedule management. Late cancellations may incur charges.

To facilitate seamless service, please provide a unique door code or lockbox access. Any
inability to access your home may result in a cancellation fee. It is also your responsibility to
deactivate alarm systems during our visit.

Yes, please have your home picked up and ready for cleaning. Additional charges may apply
if our technicians require extra time due to unpreparedness or underestimation of the job.

Yes, we offer a satisfaction guarantee. If any area within the scope of work is unsatisfactory,
we will re-clean it within one business day of notification. Please report any concerns within 24
hours of service, and we will re-clean the area at no additional cost.

We respect the privacy and confidentiality of our clients. We are committed to maintaining
strict confidentiality regarding all client information and properties they service.

Yes, we offer bonuses and discounts for referrals. We appreciate your confidence in us and
encourage you to tell friends and neighbors about our service.

We accept various forms of payment, including check, cash, Visa/Mastercard, and bank
transfers. Service charges apply for returned checks or unpaid balances.
For more detailed information, please refer to our “Terms and Agreements” section on our
website. Thank you for choosing Clean Rite Clean (CRC) for your cleaning needs. We look
forward to serving you!

We take great care in handling your belongings. In the rare event that something gets
damaged, we will cover the cost of repair or replacement for verifiable items. Please report any
breakage within 30 days of discovery. Refer to our “Terms and Agreements” for more details on
our breakage policy.

Yes, we use eco-friendly and non-toxic cleaning products whenever possible to ensure the
safety of your home, family, pets, and the environment.

We strive to send the same cleaning technician(s) to your home for each visit to ensure
consistency and familiarity. However, there may be times when scheduling conflicts or other
circumstances require us to send a different technician.

For safety reasons, we ask that pets be secured in a safe area away from the cleaning
space. If a pet poses a safety risk, we may discontinue the service. We are not liable for any
incidents involving pets during the cleaning process.

Our employees are fully vetted and trained to maintain the highest standards of security and
professionalism. We also carry up to $2 Million in General Liability insurance for added peace of
mind.

Routine maintenance cleaning, also known as regular or standard cleaning, is designed to maintain the general cleanliness of your home or office. It typically includes:

• Dusting surfaces (tables, shelves, and other horizontal surfaces)
• Sweeping and mopping floors
• Vacuuming carpets and rugs
• Cleaning and sanitizing bathrooms (toilets, sinks, mirrors)
• Cleaning the kitchen (wiping down countertops, cleaning the sink, and exterior of appliances)
• Taking out the trash

This type of cleaning is ideal for keeping your space clean on a regular basis and is usually scheduled weekly, bi-weekly, or monthly.

Deep cleaning is a more thorough cleaning process that goes beyond what is covered in routine maintenance cleaning. It includes all the tasks of a standard regular cleaning, plus:

• Cleaning behind and under furniture
• Cleaning inside appliances (ovens, refrigerators)
• Washing windows and window sills
• Cleaning baseboards, door frames, and light fixtures
• Scrub bathtub/shower, and remove soap scums
• Degrease kitchens cabinet doors and hood vents
• Detailed cleaning of hard-to-reach areas

Deep cleaning is recommended for occasions such as moving in or out of a property, preparing for a special event, or when your space hasn’t been cleaned thoroughly for an extended period.

Deep cleaning is not required as frequently as routine maintenance cleaning. It is typically done:

• Once every 2-6 months, depending on your lifestyle and the level of use in your home or office
• As part of seasonal cleaning routines (spring or fall cleaning)
• Before or after hosting guests or events

The choice between routine maintenance cleaning and deep cleaning depends on your specific needs:

• Routine Maintenance Cleaning: Best for keeping your space consistently clean and tidy with regular upkeep.
• Deep Cleaning: Ideal for a comprehensive clean that targets all areas, especially if your space hasn’t been thoroughly cleaned in a while.

If you’re unsure which service is right for you, feel free to contact us, and we’ll be happy to help you decide based on your specific situation.

For more information or to schedule a service, please visit our website or contact us directly. We’re here to ensure your space is spotless and welcoming!